ICAA achieved ISO9001 accreditation in June 2002.

The ICAA Group aims to provide excellence in Curriculum Design, Delivery, Assessment and Support for Schools, Teachers and Students.

We are committed to providing our customers, educational partners and associates with a quality service of the highest standard which is achieved by:

• ensuring that their requirements are understood and met in all practical circumstances;
• maintaining QCA standards and complying with relevant legislation;
• developing the skills and maintaining the commitment of all staff through communication and training;
• development of a management system within the guidelines of ISO9001, which is subject to third-party certification;
• continual review of business performance and customer/supplier feedback.