This course is focused on developing conversational skills on everyday and commercial matters, either in person or through communication channels. Students are introduced key skills in listening, speaking and cultural issues. Two course levels are currently being offered.

Entry Level Course

Unit 1: Exchanging Greetings/Business Cards
Unit 2: Enquiring about Availability for meetings/Conference calls
Unit 3: Confirming meetings
Unit 4: Arriving for meetings

Level One Course

Unit 1: Introductions and Cordial Exchanges
Unit 2: Changing Scheduled Meetings/Conference Calls
Unit 3: Directions, Instructions and Modes of Transportation

To add flexibility two optional units are provided. Students choose one of the following:

Unit 4: Checking into a Hotel
Unit 5: Buying and Selling in a Retail Outlet